Terms and Conditions
Last Updated: 20-6-2024
Introduction
Welcome to BROWNS FANTASY BEAUTY SALON, referred to as “BROWNS SPA” (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, brownsspa.com, and the services provided by BROWNS SPA. By accessing our website or using our services, you agree to comply with and be bound by these Terms.
Services
BROWNS SPA provides a range of beauty and wellness services. The details of our services, including prices, are available on our website. All services are subject to availability, and we reserve the right to modify or discontinue any service without notice.
Appointments and Cancellations
Booking:Appointments can be booked through our website or by contacting us directly. We recommend booking in advance to secure your preferred time.
Cancellation: If you need to cancel or reschedule an appointment, please do so at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee.
- Late Arrivals: If you arrive late for your appointment, your session may be shortened to accommodate the next client, and the full service fee will apply.
Payments
- Pricing: All prices listed on our website are in [currency] and are subject to change without notice.
- Payment Methods: We accept [list payment methods]. Payment is due at the time of service or as otherwise indicated.
- Refunds: All sales are final. Refunds are not provided for services rendered. In the case of pre-paid packages, refunds may be considered on a case-by-case basis.
Health and Safety
- Client Responsibility: Clients are responsible for providing accurate health information and notifying our staff of any medical conditions, allergies, or concerns prior to receiving services.
- Hygiene: BROWNS SPA maintains strict hygiene standards. We reserve the right to refuse service to clients who do not adhere to our health and safety guidelines.
Gift Cards and Vouchers
- Usage: Gift cards and vouchers are redeemable for services at BROWNS SPA and must be presented at the time of service.
- Expiration: Gift cards and vouchers are valid for [period] from the date of purchase and are non-refundable.
- Lost or Stolen: We are not responsible for lost or stolen gift cards or vouchers.
Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of BROWNS SPA or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
Limitation of Liability
BROWNS SPA is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability to you for any claim related to our services shall not exceed the amount you paid for the service in question.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.
Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our website or services after such changes constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
BROWNS FANTASY BEAUTY SALON
License Number: 1233285
info@brownsspa.com